Kaara
Customer Approach Library · Banking

AI Co-Pilot for
Customer Support Executives.

A boardroom-grade walkthrough of three banking moments where the Co-Pilot reframes how customer service runs — from swivel-chair triage to context-rich, governable resolution.

Run full reel20 min Open Supervisor view Replay last interaction
17
Systems a CSE touches today
9 min
Avg handle time — status quo
4m 12s
AHT with Co-Pilot
62.4%
AI resolution rate
Section 3 · Three hero scenarios

Pick a moment to walk through.

Voice5 min
AM
Anjali Mehta
Mumbai · SME

Failed UPI Escalation

₹4,72,400 to vendor failed · second attempt this week

Wow moment · Workbench pre-loaded — CSE never says 'please repeat'
Scenario 1 of 3Run scenario
Chat5 min
RI
Rakesh Iyer
Chennai · Premium Savings

Card Chargeback Dispute

₹38,650 hotel charge disputed · claims double-billing

Wow moment · Side-by-side evidence overlay with reason-code match
Scenario 2 of 3Run scenario
App4 min
PS
Priya Suresh
Bengaluru · Salary account

Lost Card · AI Auto-Resolved

End-to-end in 47 seconds · zero CSE minutes

Wow moment · 47s today · 11 min bank avg · 0 CSE minutes consumed
Scenario 3 of 3Run scenario
AE toolbar
Toggle with T · mute, skip, reset
Mock data
Real Indian names, NPCI codes, INR amounts — never Lorem Ipsum
Resilience
Works offline · MP4 fallback for hostile networks